That end in a success
Profitability, Increased Client Satisfaction, Better defined business process, take on bigger projects, increase breadth of services, benchmark against others, solve HR/team problems.
That Helps Them Avoid Failure
Stuck in the same vicious cycle, quality will decrease as volume increases, won’t have time to devote to core business, lack of work/life balance, global cost will go up, “by themselves” in crisis mode with no partner to help.