Help Desk Plus
Provides All Your
Business Support Needs

Upgrade to faster workflows with smart solutions from Phalanx

Provide Seamless Help Desk Support

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100% North American
Based Experts
Phone, Chat, Email, and
PSA Integration Driven Support
Live Experts Hold 13+
Certifications Each

What Can Your Help Desk Team Assist With?

  • Windows general help and “how-to” support
  • Mac OSX general help and “how-to” support
  • Internet connectivity troubleshooting
  • Restore connectivity to network devices andservers
  • PC/Mac productivity application help
  • Tablet and mobile device general help
  • Suspected virus detection / virus removal
  • Email client troubleshooting
  • Suspected virus detection / virus removal
  • Slow computer troubleshooting
  • Email client troubleshooting
  • Backup and restore assistance
  • E-mail client configuration
  • Windows general help and “how-to” support
  • Mac OSX general help and “how-to” support
  • Google Apps help
  • Backup and restore assistance
  • Internet connectivity troubleshooting
  • Restore connectivity to network devices andservers
  • PC/Mac productivity application help
  • Tablet and mobile device general help
  • Error message troubleshooting (O/S orapplication)
  • Error message troubleshooting (O/S or application)
  • Slow computer troubleshooting
Get Started

Credentials & Certifications

CompTIA Certifications
  • CompTIA Network
  • CompTIA Security
  • CompTIA Project + DHTI
  • CompTIA Linux
  • CompTIA Server
  • CompTIA A
Cisco Certifications
  • CCENT – Cisco Certified Entry Network Technician (CCNA)
  • Cisco Certified Network Associate (CCDA)
  • Cisco Certified Design Associate (CCNP)
  • Cisco Certified Network Professional (CCDP)
  • Cisco Certified Design Professional
Microsoft Certified Expertss
  • Microsoft Certified Solutions Expert (MCSE)
  • Microsoft Certified IT Professional (MCITP) Winders Server 2008
  • Microsoft Certified Solutions Associate (MCSA)
  • Microsoft Certified Technology Specialist (MCTS)
  • Microsoft Certified Professional Developer (MCPD)
  • Microsoft Certified Application Specialist (MCAS)
  • Microsoft Certified Database Administrator (MCDBA)
  • Microsoft SQL Server 2000 and 2003
  • Microsoft Office (all versions, ’97 to 2010)
  • Microsoft Office 365   MS Project
Additional Topics + Subject Areas
  • VMWare
  • IBM DB2
  • ICDL/ECDL
  • Unix
  • Oracle
  • Project Management
  • CWNA
CEH (Ec Council)
  • Project Management
  • Telephone Skills
  • Finance
 Performance Management
  • Citrix
 Amazon AW
  • IBM Websphere
  • Lotus Notes
  • C and C++ Programming
  • Linux (LPI)
  • Novell
  • CIW
  • CISSP
  • ITIL
  • Java
Schedule A Demo Today
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