Free IT Infrastructure Assessment

Identify Vulnerabilities

A Free IT Infrastructure Audit can help identify any security vulnerabilities and provide recommendations for improving your system's security.

Improve Efficiency

By analyzing your IT infrastructure, this Free IT Assessment can identify areas where your system can be optimized for better performance and efficiency.

Reduce Downtime

This Free IT Audit can identify areas of your infrastructure that are prone to downtime, allowing you to take proactive measures to reduce downtime and prevent outages.

Ensure Compliance

The audit can help ensure that your IT infrastructure meets regulatory compliance standards and identify areas where you may need to make adjustments to meet requirements.

Reduce Downtime and Boost Performance with a Free IT Infrastructure Assessment

Your staff has gotten used to certain working conditions, so your business needs to keep up with the technology.

Here are a few common complaints about coming back to the office:

Internet speeds are slower at the office
They have taken home second monitors, docking stations, keyboards, etc. Where should that equipment be? How do you get it back when staff leave?
They are more productive at home then the office.

As a business decision maker, you have to decide how to balance productivity, employee satisfaction, office synergy, and most importantly, COSTS.

IT and the infrastructure your business uses are critical to balancing all of those considerations. Don't let your IT infrastructure limit your business potential.

From Request To Resolution

Running a helpdesk can be chaotic. Lighten your workload with 24/7/365 and after-hours support.

Has a problem

External Villain

Backlog of Helpdesk tickets, HR recruitment and turnover, Lack of structure and knowledge base.

Internal Villain

Frustrated, stressed, overwhelmed.

Philosophical Villain

Is this how I want to spend my time and my team’s time?
Is this our core mission or would we rather spend our time elsewhere?
Will our business fail if we stay on this path?

Meets a guide

Empathy

Phalanx deals with the same issues they do.
Phalanx understands how challenging helpdesk can be.
Helpdesk can be time consuming.

Authority

20 years experience, experts with an average of 13 certifications each, solve 94% of issues on first call

Who gives them a plan

Process

Onboarding period, 24/7/365 or after-hours, phone, chat and email support.

Agreement

We guarantee to take over part or all of your Helpdesk. We keep you connected and close to your clients. We provide data and analysis of our performance. We are always Available for support.

And calls them to action

Direct

Schedule a call. Watch a demo.

Transitional

E-book on Outsourcing Benefits, Blogs on how Phalanx can help with a Variety of problems MSPs face.

That end in a success

Profitability, Increased Client Satisfaction, Better defined business process, take on bigger projects, increase breadth of services, benchmark against others, solve HR/team problems.

That Helps Them Avoid Failure

Stuck in the same vicious cycle, quality will decrease as volume increases, won’t have time to devote to core business, lack of work/life balance, global cost will go up, “by themselves” in crisis mode with no partner to help.

Character Transformation

From

Stuck in the weeds, confused/anxious/tired, in perpetual crisis mode.

Confident, zen, in control, increased growth potential, stability/consistency, delivering value, career path for employees.